FacilityApps develops apps that make operational processes easier. Most apps are meant for employees that need to register, for example, their working times or activities, measurements and inspections they carried out. Because information is digital, the apps replace paperwork. Furthermore, by using the apps, employees can be managed real time. In PT, these apps can be used to manage cleaning employees more efficiently and in that way delays can be avoided and the quality of PT improved. Further, service employees can use the apps to register complaints. Consequently, using these apps saves time for employees in PT, which makes that these employees have more time to serve PT customers. Since information is digital and therefore more up-to-date, complaints of customers can be dealt with faster. When the apps are combined with occupancy sensors, more applications become available. Cleaning employees can be deployed even more efficiently because they can be sent to, for example, busier train compartments. Because the system can generate reports about complaints, technical state of vehicles and amounts of defects and send these to the PTA, PTAs can use these apps as a quality check for PT.