The next two figures highlight the main needs of users and Public Transport Operators and Authorities that have been identified by CIPTEC. 

Consider them as ‘food for thoughts’, and bear in mind that each local context comprises a very unique and special case, with its own characteristics and peculiarities!

More information about the main needs of passengers, as well as the main needs of PTAs and PTOs reviewed within CIPTEC project can be found in the relevant CIPTEC Deliverables (D1.2, D1.3, D1.5).